Stores

Headphone status indicators

Bluetooth® indicators

Each earbud has a Bluetooth indicator located on the inside surface.

Indicator activitySystem state
Blinking blueReady to connect
Blinking whiteConnecting
Solid white

Connected 

Note: Once connected, the Bluetooth indicators turn off after ten seconds

Blinking green Updating system software 
Solid or blinking red Error: Contact Bose customer service

Headphone charging indicator

Indicator activitySystem state
Slow blinking whiteCharging
Solid white

Fully charged

Note: When fully charged, the charging indicators glow solid for a few seconds, then turn off. 

Fast blinking whiteError: Contact Bose customer service

Charging case battery indicators

Indicator activityCharging percentage
○○○○0% – 20%
••○○○20% – 40%
•••○○40% – 60%
••••60% – 80%
•••••80% – 100%
Charging error: Contact Bose customer service
Battery error: Contact Bose customer service

Note: When charging, the last lit battery indicator blinks white. When the charging case is fully charged, all battery indicators glow solid white.